Comfort Transportation Pte Ltd is looking to hire a dedicated candidate for the position of Customer Service Assistant. The job location will be at the GAS Building, 383 Sin Ming Drive, Singapore. This is a contract, non-executive job opportunity within one of Singapore’s most established transport providers. The selected candidate will get a salary of $2,600 to $3,200 on a monthly basis. The candidate should have at least 1 year of experience in customer service. The last date to apply for this position is April 10, 2026.
Key Responsibilities
The candidate will be responsible for processing point-to-point (P2P) bookings and handling related enquiries in a timely and accurate manner. They will provide real-time service recovery to affected parties in accordance with established procedures to ensure minimal disruption. The candidate will manage initial feedback from various stakeholders within the operational scope. Additionally, they will support expanded operational areas beyond P2P services and handle ad-hoc tasks assigned by superiors to ensure the smooth functioning of transport operations.
Required Qualification
The candidate should have a minimum of GCE “O” Level or a Diploma in any discipline. They must be proficient in Microsoft Office and possess the ability to diagnose and resolve basic technical issues. The candidate should have excellent interpersonal and hearing skills to handle high-volume communication effectively. Proficiency in English and Mandarin is required, and the ability to understand local dialects is considered a significant plus. The candidate must be willing to work shifts, including weekends and public holidays.
Experience Needed
The candidate should have at least 1 year of professional experience in Customer Service Assistant Jobs Singapore, preferably within an operational or logistics environment. Experience in handling real-time service recovery and managing stakeholder feedback is highly valued. The candidate should have a proven track record of working effectively in fast-paced settings where accuracy and speed are essential.
Skills and Competencies
The candidate should possess intensive customer service skills and the ability to work both independently and as a collaborative team player. They must be resilient and capable of handling challenging feedback from the public or drivers professionally. Strong problem-solving skills are necessary to address booking discrepancies on the spot. A detail-oriented approach to processing transactions and a proactive attitude toward learning new operational scopes are key competencies for this role.
Benefits
The selected candidate will get a salary of $2,600 to $3,200 on a monthly basis. The candidate will get to work with a reputable market leader in the land transport industry, gaining valuable experience in large-scale operational support. This role offers a structured environment at the Sin Ming Drive hub and the opportunity to develop specialized skills in service recovery and P2P booking management. Joining Comfort Transportation provides a stable career path with a clear set of responsibilities and professional growth potential.
Customer Service Assistant Jobs Singapore Salary
The salary for Customer Service Assistant jobs in Singapore at Comfort Transportation ranges from $2,600 to $3,200 per month.
How to Apply Online
The interested candidates can directly submit their applications online through the job portal. Ensure your resume highlights your experience in operational environments and your ability to work shift hours. The last date to apply for this position is April 10, 2026.
