Liebherr-Singapore Pte Ltd is looking to hire a dedicated candidate for the position of Customer Service Executive (Aerospace). The job location will be at 8 Pandan Avenue, Singapore. This is a permanent, executive-level job opportunity within a leading global supplier of aviation systems. The selected candidate will get a salary of $3,500 to $4,000 on a monthly basis. The candidate should have at least 5 years of related experience in a multinational corporation (MNC) environment. The last date to apply for this position is April 9, 2026.
Key Responsibilities
The candidate will be responsible for ensuring that all customer inquiries and complaints are attended to promptly. As a front-office representative, the candidate will process parts orders and repair units, managing the Turn Around Time (TAT) to ensure timely delivery with proper documentation. Key duties include monitoring sales and purchase order activities, managing retrofit and warranty administration, and generating operational reports. The candidate will act as a vital liaison between the Workshop, Logistics, and QA departments. Additionally, they will fulfill “On Call” Duty (AOG – Aircraft on Ground) during standby periods to support urgent aviation needs.
Required Qualification
The candidate should have a GCE A Level or a Diploma in Business Administration or a similar discipline. Proficiency in IT is essential, specifically with MS Office applications like Excel. Knowledge of ERP software such as BaaN, SAP, or similar systems is highly preferred. The candidate must possess excellent oral and written communication skills to interact effectively with a global customer base. They must be willing to work a flexible schedule, which may include working beyond stipulated hours if the situation dictates, such as during AOG emergencies.
Experience Needed
The candidate should have at least 5 years of professional experience in Customer Service Executive Jobs Singapore, specifically within an MNC environment. Familiarity with the aerospace industry and knowledge of Liebherr-Aerospace products and services will be a significant advantage. The candidate should have a proven track record of resolving complex customer issues promptly and managing high-pressure operational tasks independently.
Skills and Competencies
The candidate should have a strong flair for customer interaction and a professional demeanor as the face of the company. They must be able to work responsibly in a multi-cultural environment, demonstrating excellent teamwork and interpersonal skills. Strong organizational abilities are required to reduce the aging of un-invoiced activities and handle administrative duties accurately. The candidate should be proactive, solution-oriented, and capable of supporting meetings, seminars, and customer visits as required.
Benefits
The selected candidate will get a salary of $3,500 to $4,000 on a monthly basis. Liebherr offers a competitive package including comprehensive medical and dental benefits. To support a good work-life balance, two-way transportation is provided to and from Clementi MRT. Joining Liebherr-Aerospace means immersing yourself in a “One Passion. Many Opportunities” culture within a friendly and nurturing environment that values long-term career development.
Customer Service Executive Jobs Singapore Salary
The salary for Customer Service Executive jobs in Singapore at Liebherr-Aerospace ranges from $3,500 to $4,000 per month.
How to Apply Online
Interested candidates should submit their applications directly through the job portal. Ensure your resume highlights your experience with ERP systems and your background in the aerospace or manufacturing sectors. The last date to apply for this position is April 9, 2026.
