Royal Plaza is looking to hire a dedicated candidate for the position of IT Support Specialist. The job is located at the award-winning Royal Plaza on Scotts, 25 Scotts Road, Singapore. This is a full-time professional job opportunity within the hospitality technology sector. The selected candidate will get a salary of $3,000 to $3,800 on a monthly basis. The position is open to fresh graduates or those with at least 1 year of experience in IT systems management. The last date to apply for this position is April 16, 2026.
Key Responsibilities
The candidate will be responsible for ensuring the seamless operation of the hotel’s technology systems, networks, and hardware. Key duties include overseeing daily IT performance, providing prompt technical assistance to hotel staff, and maintaining servers and storage operations. You will support major system upgrades for Property Management Systems (PMS) and Point of Sale (POS) technologies. Additionally, the role involves assisting with cybersecurity protocols, managing vendor relationships, and ensuring compliance with standards such as GDPR and PCI DSS. The candidate will also maintain accurate documentation and prepare reports on IT performance and incidents.
Required Qualification
The candidate should possess a Diploma or Bachelor’s Degree in Computer Science, Information Technology, or a related field. A strong understanding of IT infrastructure, including cloud solutions, servers, and networks, is essential. The candidate must be willing to provide after-hours support on a rotational basis to ensure 24/7 hotel operations. Some knowledge of programming is required, along with excellent analytical abilities to troubleshoot complex hardware and software issues effectively.
Experience Needed
The candidate should have 1 to 5 years of professional experience in IT Support Specialist Jobs Singapore, ideally within the hospitality industry. Working knowledge of hotel-specific systems such as Opera (PMS) or Simphony (POS) is highly preferred. The role is suitable for technically adept individuals who enjoy a fast-paced environment where technology directly impacts the guest experience.
Skills and Competencies
The candidate should have excellent communication and interpersonal skills to collaborate across different hotel departments and manage external vendors. They must be detail-oriented to maintain system configurations and security patches accurately. A proactive approach to cybersecurity and vulnerability assessments is a core competency. The candidate should be a resourceful problem-solver capable of acting as the first line of support for user issues while managing multiple IT projects simultaneously.
Benefits
The selected candidate will get a salary of $3,000 to $3,800 on a monthly basis. The candidate will get to work in a prestigious hotel environment that values merit and inclusivity. Joining Royal Plaza on Scotts provides the benefit of AWS (Annual Wage Supplement) and the opportunity to work with state-of-the-art guest-facing technologies. This role offers a clear career path in hospitality IT management, providing a blend of hands-on technical work and strategic project involvement.
IT Support Specialist Singapore Salary
The salary for IT Support Specialist jobs in Singapore at Royal Plaza ranges from $3,000 to $3,800 per month.
How to Apply Online
The interested candidates can directly submit their applications online through the job portal. Ensure your resume highlights your experience with PMS/POS systems and your educational background in IT. Please note that only shortlisted candidates will be notified. The last date to apply for this position is April 16, 2026.
