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Service Crew (Ice Cream Shop) - Jumbo Group of Restaurants

JUMBO GROUP OF RESTAURANTS PTE. LTD.
🏷 Customer Service🏷 F&B🏷 Hospitality🏷 Sales / Retail 📍 26 Tai Seng Street, J'Forte, Singapore 534057 🕒 Full-time 💰 $2,500 - $2,800 Fresh/entry levelFull Time

Job Overview

Jumbo Group of Restaurants Pte. Ltd. is seeking a friendly, customer-oriented, and energetic Service Crew member to operate its specialty ice cream shop. Based at J'Forte (26 Tai Seng Street), this full-time role offers a competitive monthly salary ranging from $2,500 to $2,800 with flexible working hours (Flexi-Hours) options. You will handle ice cream preparation, waffle baking, cashiering, stall operations, equipment maintenance, and deliver warm, professional service to local and international customers.

Key Responsibilities

  • Stall Operations & Food Preparation: Operate and man the ice cream stall, preparing and serving ice cream, toppings, waffles, cones, and related menu items according to brand standards.
  • Cashiering & Sales: Handle POS operations, payment collection, and basic end-of-day cash reconciliation accurately.
  • Hygiene & Quality Control: Maintain strict product quality, portion consistency, personal grooming, and NEA food hygiene standards.
  • Inventory & Stock Up: Refill ingredients, toppings, cups, cones, and packaging materials; support simple stock rotation and report low stock levels.
  • Equipment & Cleaning: Maintain pristine cleanliness across the stall, counters, equipment, and dining area, including opening and closing procedures.
  • Customer Service: Provide friendly service, product recommendations, and handle inquiries with professionalism. Ability to converse in Mandarin or secondary languages (Japanese/Korean) is a strong advantage.

Working Location, Schedule & Compensation

  • Employment Type: Full Time.
  • Job Level: Fresh/Entry Level (No prior experience required; full training provided).
  • Work Location: J'Forte, 26 Tai Seng Street, Singapore 534057 (Tai Seng commercial and food innovation hub).
  • Monthly Salary: $2,500 to $2,800.
  • Flexible Work Arrangements: Flexi-Hours support available.
  • Work Schedule: Shift work, including weekends and public holidays.

Requirements & Qualifications

  • Minimum educational qualification of GCE 'O' or 'N' Level.
  • Friendly, approachable, customer-oriented, and service-focused attitude.
  • Ability to communicate in English; proficiency in Mandarin is preferred to serve Mandarin-speaking customers (knowledge of Japanese or Korean is an added advantage).
  • Ability to perform shift work and thrive under pressure in a fast-paced environment.

MCF-2026-1908645

Frequently Asked Questions

What is the monthly salary range for the Service Crew position at Jumbo Group's Ice Cream Shop?

The monthly salary ranges from $2,500 to $2,800.

Where is the workplace located?

The shop is located at J'Forte, 26 Tai Seng Street, Singapore 534057.

What language skills are required?

Proficiency in English is required, and the ability to speak Mandarin is preferred to serve Chinese-speaking customers (Japanese or Korean language skills are an added advantage).

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