Clinic Assistant - Regis Medical Group

Job Overview

Regis Medical Group Pte. Ltd., a premier primary healthcare provider in Singapore that seamlessly integrates family medicine, allied health, and preventative care with modern technology, is hiring a dedicated, compassionate, and service-oriented Clinic Assistant. In this role, you will work alongside medical doctors to manage daily clinic operations, patient flow, clinical tests, health screenings, and inventory control. Flexible work and reduced-hours arrangements are open for discussion, with clear career growth opportunities advancing up to managerial level.

Key Responsibilities

• Manage front-of-house clinic operations, including patient registration, triage, and digital queue management systems.
• Handle patient inquiries across phone calls, WhatsApp messages, and emails with professionalism and warmth.
• Conduct patient health screening measurements and perform clinical investigations, including 12-Lead Electrocardiograms (ECG).
• Assist doctors during clinical examinations, treatments, dressing changes, and diagnostic procedures.
• Manage inventory control, stocktaking, replenishment, and requisition of pharmaceuticals, clinical consumables, and surgical supplies.
• Perform cashiering, daily financial closing, and end-of-day reconciliation of payment terminals and corporate insurance billing.
• Ensure clinic consultation rooms and diagnostic equipment remain spotless, sterile, and compliant with infection control SOPs.
• Maintain strict patient privacy and medical record confidentiality at all times.

Requirements & Qualifications

• Minimum Higher NITEC in Service Skills or GCE 'O' Level with a pass in English (Diploma in Health Services Management from Republic Polytechnic or equivalent is preferred).
• Minimum 2 years of relevant experience preferred (recent graduates with relevant healthcare training are welcome; 2-3 years in a GP clinic setting is advantageous).
• Proficient in MS Office (Word, Excel, Outlook) with the ability to quickly adapt to Clinic Management Systems (CMS).
• Competency or willingness to be trained in clinical skills such as 12-Lead ECG and health screening protocols.
• Excellent communication and interpersonal skills, calm under pressure, and highly meticulous.
• Willing to work on rotating rosters including weekdays, weekends, and night shifts.

Working Location & Benefits

• Employment Type: Permanent / Contract, Full Time (Flexi-work or reduced-hours options available).
• Job Level: Non-executive.
• Location: Islandwide across Regis Medical clinic locations.
• Modern, purpose-built clinic facilities, employee recognition programs, and structured career advancement pathways.