Receptionist (Part-Time / Morning Hours) - Faith Methodist Church

Job Overview

Faith Methodist Church is seeking a warm, organized, and reliable Receptionist to join its church administrative team at 400 Commonwealth Drive. Operating on a part-time basis during morning hours from Mondays to Saturdays, this front-facing role serves as the primary touchpoint for church members, guests, and visitors, managing reception operations, pastoral communications, room and virtual bookings, and pastoral care administrative tasks.

Key Responsibilities

• Warmly welcome church members, guests, and visitors, projecting a professional and hospitable demeanor at the front desk.
• Oversee daily reception counter operations on weekday and Saturday mornings, keeping the reception foyer tidy and presentable.
• Direct contractors, delivery personnel, and visitors to relevant ministry staff or church facilities while maintaining security visitor logs.
• Manage incoming phone calls, screen inquiries, take accurate messages, and route In Case of Emergency (ICE) calls to pastoral team members on duty.
• Monitor the general church email inbox, replying to inquiries or redirecting them promptly to the appropriate ministries.
• Handle incoming parcels, mail distribution, and outgoing postal dispatches while maintaining accurate monthly postage records.
• Coordinate facility bookings and room allocations for staff, church members, FaithActs, and the Preschool, as well as maintaining the church Zoom booking calendar.
• Support member care efforts by preparing and sending birthday greetings and dispatching SMS reminders to Holy Communion stewards.
• Process and issue car decals to worshippers and keep registration databases updated.
• Provide operational support for Baptism and Membership classes, including registration, printing materials, attendance taking, certificate preparation, and database updates.
• Coordinate monthly pantry and grocery orders for the general office, Mandarin Service, and Hospitality teams.

Working Schedule & Terms

• Work Schedule: Part-time, working mornings only from Monday to Saturday.
• Location: 400 Commonwealth Drive, Singapore 149604 (Commonwealth MRT).

Requirements & Qualifications

• Minimum GCE 'O' Level, GCE 'A' Level, Diploma, or equivalent qualification.
• At least 2 years of relevant experience in front desk, receptionist, customer service, or administrative support functions.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with the ability to navigate administrative databases and calendar systems.
• Warm, approachable, and courteous disposition with excellent interpersonal and communication skills.
• High degree of integrity, discretion, and confidentiality when handling sensitive member records and church communications.
• Methodical, detail-oriented, and able to multitask efficiently in an active front-office environment.